INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
A) Questions Regarding ORDERS
- How should I place an order at Astermeds.com?
- First off select the product you want to buy, click on Add to Cart, and then register with us. After registering make the necessary payment. This way a successful order can be placed.
- How will I know my order is accepted?
- Once your order is approved, Healthmedsrx.com will reach out to you via both email and phone. We will also notify you when your order is being processed.
- Can I track my order?
- Yes, of course. To check the status of your order, please contact our customer support team. They will provide you with detailed information, including your order tracking number.
- How can I cancel my order?
- Cancellations can be made within 24 hours of placing an order. After 24 hours, we no longer accept cancellation requests. For assistance, please contact our customer support team.
B) Questions Regarding QUALITY OF DRUGS
- Are your drugs of high quality?
- All medications available on Healthmedsrx.com are of the highest quality. We work directly with the original manufacturers, ensuring the authenticity and reliability of every product we sell. Our generic drugs contain the same active ingredients as their branded versions, guaranteeing the same effectiveness.
- What are Generic Drugs?
- Generic drugs are essentially copies of branded medications, created once the patent protection for the brand drug expires. After receiving approval from the relevant regulatory body, such as the FDA in the United States, pharmaceutical companies are allowed to produce and sell generic versions. These generics are significantly more affordable than their branded counterparts. While the active ingredient, dosage, strength, quality, performance, intended use, and safety are identical, generics typically differ only in price and appearance. In essence, generic drugs offer the same high quality as their branded versions, but at a fraction of the cost.
- Why Generic Drugs are cheap?
- Unlike branded drug manufacturers, makers of generic drugs don’t need to invest in the development, research, or manufacturing processes, as these have already been done by the brand. Additionally, they don’t incur costs for advertising, since the brand has already promoted the drug. These savings are passed on to customers, allowing generic drug producers to offer medications at significantly lower prices.
C) Questions Regarding PAYMENTS
- What methods of Payment Healthmedsrx.com accept?
- We accept Visa cards and wire transfers as payment options.
- Is my personal information safe with you?
- Yes, absolutely. At Healthmedsrx.com, we prioritize the privacy and security of our customers’ personal information. We never share any customer data with third parties under any circumstances. Additionally, we use advanced technologies, such as ‘128-bit SSL encryption’, to ensure your data is fully protected.
- Are there any hidden costs?
- No, Healthmedsrx.com does not impose any hidden fees during the payment process.
- In which currency I will be charged?
- Healthmedsrx.com only processes payments in US dollars.
JUST FILL THE FORM TO SEND US YOUR QUERY.
